SLAYSTATION RETURN & REFUND POLICY

At SlayStation, we are committed to providing a professional, relaxing, and safe environment for all our clients. To ensure smooth operations and the best experience for everyone, please review our salon policies before booking your appointment. By booking an appointment, you agree to these terms and conditions.

Payments & Refunds

  1. Payment Options

    • We accept Cash, Zelle, PayPal, Apple Pay, Credit Cards.

    • Afterpay is available via invoice (with an additional processing fee).

  2. No Refund Policy

    • All retainer fees, deposits, and payments are non-refundable, even if you cancel or fail to show for your appointment.

    • If you are unsatisfied with your service, please contact us within 24 hours to discuss adjustments. We aim to ensure every client leaves happy.

Rights of Refusal

  1. We reserve the right to refuse service to any client for any reason, without providing an explanation.

Thank you for choosing SlayStation! We look forward to providing you with excellent service and a stress-free salon experience.

Shop Items Return & Refund Policy

  • Our return policy is valid for 14 days from the date of purchase. To be eligible for a return, items must be unused, in their original packaging, and in the same condition as received. A receipt or proof of purchase is required.

  • Refunds:

    • Approved refunds will be processed to your original payment method.

    • Sale items are non-refundable.

    • Only defective or damaged items are eligible for replacement.

  • Shipping Costs: Customers are responsible for return shipping costs, which are non-refundable.

  • Important: Do not send your purchase back to the manufacturer.